Contact Us

We Are Here to Help Whether you have a question about the dimensions of our glass jars, need help tracking an order, or want advice on organizing your pantry, the AuraMesa support team is ready to assist you.

📍 Visit Our Kitchen Heritage Hub

Our brand is proudly operated by our heritage kitchen supply entity in Hong Kong.

  • Legal Entity Name: KING TAK HONG PORCELAIN COMPANY LIMITED

  • Address: G/F, 128 Queen's Rd East, Wan Chai, Hong Kong Island, Hong Kong SAR (Please note: All online store inquiries, returns, and digital support requests must be processed via our centralized customer service email or phone below.)

📧 Email Support

  • Email: service@auramesa.com

  • We aim to respond to all inquiries within 24 business hours, Monday through Friday.

📞 Telephone

  • Customer Service Phone: +1 (310) 654-6532

  • Support Hours: 9:00 AM – 6:00 PM (HKT), Monday – Friday.